About – Hillary Romero

Hi, there. Let me introduce myself and the services I provide.

Who is Hillary?

Outside work, I love hitting the gym, doing Sudoku puzzles, and consuming content that adds value, depth, and meaning to life. These activities keep my mind sharp, my body active, and my spirit fueled.

Contact me via emal

(I'm always online)

My Journey in Customer Experience

With over 7 years of experience in the Customer Experience (CX) field, I’ve had the opportunity to grow and adapt across different industries, refining my skills and deepening my understanding of customer needs at every step.

Telecommunications: I began my CX career supporting corporate clients with technical troubleshooting, plan upgrades, and online platform guidance, developing strong skills in active listening and problem-solving.

Technology: I expanded into multi-channel support and technical assistance for devices, improving my adaptability and technical communication.

Cryptocurrency: I advanced into a leadership role, managing sensitive public-facing issues and honing my expertise in crisis management and strategic communication.

These experiences have shaped my approach to clear communication, proactive problem-solving, and building strong customer relationships.

SEO: A Journey of Growth

I started my journey in SEO as a freelancer, driven by curiosity and a passion for helping businesses grow their online presence. Over time, I’ve honed my skills by working on diverse projects, analyzing website performance, and understanding the nuances of search engine algorithms.

As I continued exploring, I realized SEO goes beyond rankings—it’s about understanding user intent, creating valuable content, and aligning efforts with broader marketing strategies. This led me to learn more about digital marketing, allowing me to see SEO as part of a bigger picture.

Today, I approach SEO with a strategic mindset and a focus on improving visibility and driving results that support business goals.

Tools & Platforms Management

Why work with me?

Communicative

Communication is the key to success. I make sure it flows both ways so every single project runs smoothly.

Collaborative

I am always willing to collaborate with any members of your business and learn from them.

World Client

I can work with you no matter where you're based. As long as we can understand each other in the same language we can always work together!

Multi Language

I speak both English and Spanish at a native level. So, communication will never be an obstacle for us.

Remote Working

I can manage my own schedules to make sure I deliver work on time. Drop me a message, I'm always online.

On Time Delivery

It doesn't matter if it's a long project or you need an urgent task completed, I make sure to manage my schedule so I can meet your deadlines.

Want to talk?

If you'd like to discuss keyword research services for your business or any other SEO topics just drop a message! - I'll be happy to reply as soon as possible.

Hillary Romero